In addition to providing you with cutting-edge technologies, Pranag also offers a comprehensive array of client services ranging from technical support to consulting. Together, these services are focused on empowering you to maximize productivity gains and ROI. At Pranag Data links, we are not only committed to providing you with the best technology, we are also committed to improving the way your company does business.

These services vary from training programs, to change management consulting designed to help you with the implementation. All of these services are fully customized to meet your company's unique implementation challenges.

Our Technical Support Team provides you with combined experience of over 2 decades in industry. Its primary objective is maximizing your company’s productivity and up-time on our solutions. Our technical support services include:

We provide total IT Infrastructure maintenance on 24x7 basis with resident service engineers onsite at your organisation. You just use IT facilities and concentrate on deliverables to your customers. We take care of all your IT infrastructure needs, problems, data security, internet security, upgradations, and more importantly 100% uptime of all IT infrastructures (servers, computers, laptops, printers, peripherals, plotters, backup and storage devices, network and internet connectivity).

We provide analysis of both wide area and local area networks. Our expertise lies in problem identification, hardware recommendation and implementation.

• Maintenance: The maintenance that we provide for our customers are divided into five distinctions:

• Via the Web: For help via the Internet, you can e-mail us with any questions you have at
techsupport@pranagdata.in. This page will eventually hold a compilation of frequently asked questions that have been sent to us via e-mail.

• By Phone: You can also receive technical support from us over the phone by calling us at: 09880506254. Technical support from LAN WAN Enterprises over the phone is offered on a 24/7 basis.

• On-Site Maintenance: We provide on-site maintenance on a 24/7 basis, with a 2 to 4 hour response time within the tri-state area. Pricing for this service is based upon equipment replacement value and/or geographical proximity from our office.

• Overnight Spares: All products under this program will be replaced overnight in the event of failure. Pricing for this service is based solely on equipment replacement value and product age.

• Extended Warranties: This program provides extended return-to-factory warranty for any product that we carry. No spare is provided under this program.

For price quotations on any of the above services, contact us at sales@pranagdatalinks.com or give us a call at 09880506254.